Product shipping

We ship all Mistr products worldwide, please see your shipping alternatives and price in your checkout cart.

Our packages are delivered in the majority of cases within 2-5 working days within Europe. In some cases the packages can be delayed due to our freight forwarder. Therefore, we cannot provide any guarantees at the time of delivery. 

For worldwide shipping it can take up to 10-14 days.

We log IP numbers for all orders. All false orders are reported to the police. 

How do I track my order?

Tracking numbers are sent via e-mail or text message, depending on which communication method you selected to receive your notifications to. If you have any questions about the status of your order email us at hello@mistr.co and we will help you sort it out.

My package never arrived, what do I do?

Email us at hello@mistr.co and we will do our best to work with the carrier to resolve it. However, please note that we cannot be held responsible for carrier errors.

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